Privacy Policy

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1. Introduction

Lubri Parts ("we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with applicable Swiss data protection laws, including the Swiss Federal Act on Data Protection (FADP), and, where applicable, the European Union General Data Protection Regulation (GDPR).

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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2. Data Controller

The controller responsible for processing personal data is:

Lubri-Parts

Chemin de Chamblandes 27B
1009 Pully
Switzerland

CHE-345.694.073

Email: info@lubri-parts.ch

Website: https://www.lubri-parts.ch

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3. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when contacting us through our website, email, telephone, or other communication channels.

This may include:

• Full name

• Company name

• Email address

• Telephone number

• Country and location

• Business information

• Content of your inquiry or message

• Any other information you choose to provide

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Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Operating system

• Device information

• Date and time of access

• Referring website

• Pages visited on our website

This information is collected for security, maintenance, and operational purposes.

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4. How We Use Your Information

We use personal data for the following purposes:

• Responding to inquiries and requests

• Providing information about our products and services

• Managing customer, supplier, and business relationships

• Preparing quotations and commercial proposals

• Processing transactions and contractual obligations

• Maintaining website functionality and security

• Detecting and preventing fraud or unauthorized access

• Complying with legal and regulatory requirements

• Exercising and defending legal rights

We do not use your personal information for automated decision-making or profiling.

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5. Legal Basis for Processing

Where required by applicable law, we process personal data based on one or more of the following legal grounds:

• Your consent

• Performance of a contract

• Taking steps prior to entering into a contract

• Compliance with legal obligations

• Legitimate business interests

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6. Contact Forms and Communications

When you submit information through our contact form, we use the information provided solely to respond to your inquiry, provide requested information, and maintain business communications.

We will not send unsolicited marketing communications.

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7. Cookies

Our website may use cookies and similar technologies that are necessary for the operation, functionality, and security of the website.

These cookies may help:

• Ensure proper website functionality

• Maintain security

• Improve website performance

• Remember user preferences

We do not currently use advertising cookies, behavioral tracking cookies, or third-party marketing pixels.

You may configure your browser settings to refuse cookies; however, certain features of the website may not function properly.

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8. Website Platform and Hosting

Our website is built using Wix and hosted by Infomaniak.

These service providers may process certain technical data as necessary to provide hosting, security, maintenance, and website functionality services.

Both providers implement appropriate security measures designed to protect personal data.

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9. Sharing of Personal Data

We do not sell, rent, lease, or trade personal information to third parties.

We may share personal data only where necessary with:

• Logistics and transportation providers

• Banks and financial institutions

• Professional advisers, including legal and accounting advisers

• Information technology and hosting providers

• Government authorities and regulators where required by law

Any disclosure is limited to the information necessary for the relevant purpose.

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10. International Data Transfers

As an international commodity trading company, we may communicate and conduct business with customers, suppliers, service providers, and partners located in different countries.

Where personal data is transferred outside Switzerland, we take reasonable measures to ensure an adequate level of protection and compliance with applicable data protection laws.

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11. Data Security

We maintain appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures include:

• Secure website encryption (SSL/HTTPS)

• Access controls

• Secure hosting infrastructure

• System monitoring and maintenance

• Administrative safeguards

While we strive to protect your personal data, no electronic transmission or storage system can be guaranteed to be completely secure.

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12. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy

• Maintain business records

• Comply with legal, accounting, and regulatory requirements

• Resolve disputes and enforce agreements

Once personal data is no longer required, it will be securely deleted or anonymized where appropriate.

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13. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data

• Request restriction of processing

• Object to certain forms of processing

• Request a copy of your personal data

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at:

info@lubri-parts.ch

We may request reasonable verification of your identity before responding to your request.

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14. Third-Party Websites

Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.

We are not responsible for the content, privacy practices, or security of third-party websites and encourage users to review their privacy policies before providing personal information.

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15. Children's Privacy

Our website and services are intended for business and commercial purposes and are not directed toward individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal data has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

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16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page together with the updated revision date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we protect personal information.

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17. Contact Information

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If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Lubri-Parts
Chemin de Chamblandes 27B
1009 Pully
Switzerland

CHE-345.694.073

Email: info@lubri-parts.ch

Website: https://www.lubri-parts.ch